Step 1 Unlocking your domain

Note: By default, domains registered with 1&1 are placed under “Domain Lock” protection. This is to prevent unauthorized transfers of your domain. Before your domain transfer is requested, the domain must be unlocked, and your registry status confirmed as “Active”.
1. Log in to your account at https://admin.1and1.com.

2. Under “Domains & Web Space”, click “Domains.”

3. Click the “Transfers” button.

4. In the “Transfers” dropdown, click “Lock/Unlock.”

5. On the next page, select the domain to be unlocked from the dropdown menu, then click “Next.”

6. Click the button next to “Unlock”, then click “OK.”

7. Note: It may take up to 24 hours for the system to recognize the status change before your domain can be transferred.

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